Launch
Get your Zendesk optimized to Launch your support operations.
- For up-to 10 agents
- Discovery & Design consultation
- Domain & Support email configuration
- Social Media channel integration
- Service-Level Agreements (SLAs)
- 1 Custom Report
- 1 training session for Agents & Administrators
Grow
Are you ready to grow from offering Customer Support into becoming a Support Superstar?
- Includes "Launch "package
- For up-to 20 agents
- Custom Optimized Views
- Service-Level Agreements
- Triggers & Automation
- Implementation of Chat channel
- Basic implementation of Zendesk Guide
Engage
Our Enterprise-level solution, for those that want to offer their customers the best possible experience.
- Includes Launch & Grow
- Unlimited Agents
- Roles & Security
- CSAT
- Support Help Center (Zendesk Guide)
- Ticket Deflection
- 3 post-deployment environment health checks
