MULTICHANNEL ENGAGEMENT
Deliver a contextual and engaging customer experience across every customer touchpoint - including phone, email, live chat, surveys, social media, and support tickets.
PRODUCTIVITY
Your teams operate differently, but the end goal is the same. Boost team productivity and efficiency with customer-centric context for every activity.
INTER-TEAM COMMUNICATION
Get more done together. Create a connected
ecosystem for all of your teams to work together on client projects, marketing campaigns, and customer conversions.
INSIGHTS AND INTELLIGENCE
To get a clearer picture of your customer, your data needs to work together. Collect, analyze, and act upon your customer data across channels in real time.
MOBILITY
ZOHO CRMPlus offers a full range of mobile apps to help your teams stay informed, flexible, ready to engage customers and make decisions on the go
ADMINISTRATION
Have your teams up and running with minimal
implementation time and cost. Systematically manage your teams as they scale, with features like centralized admin panel and a single billing cycle.